Terms and conditions

This website is owned and operated by Crafty Nib (hereby referred as "the company", "I", "me", "we", "our", "us", Natacha Maillard,Nash). By accessing our website, using our services or buying our products, you approve that you have read, understood, and agree to be bound by these Terms & Conditions.​

USING OUR SERVICES & ONLINE STORE

• In order to use our website and/or receive our services, you must be 18 years of age, or the legal age of majority in your jurisdiction, and possess the legal authority, right and freedom to enter into these Terms as a binding agreement.

• Payments are made online prior to the product being sent / workshop being delivered.

• Returns & Refunds are NOT accepted for digital , printable & download items.

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WORKSHOPS

• Workshop tickets are non refundable as standard. If you cannot attend a workshop, please let me know by sending me an email at mycraftynib@gmail.com.

• I have a 48hrs cancellation policy. If you are not able to attend a booked workshop (online or in-person), and you have informed me 48hrs before the start of the workshop, I can offer the following options : transfer your booking to an alternative workshop date, suggest you give your place to someone else ( please notify me the replacement’s details).

• If you are feeling unwell / falling ill on the day of the workshop, please let me know as soon as possible, and I’ll give you the same options as the 48hrs policy.​

• If for any reason a workshop has to be cancelled by Crafty Nib, attendees will be notified as soon as possible and either a replacement teacher or an alternative workshop date will be arranged. If Crafty Nib cannot offer a replacement teacher / alternative workshop date, a full refund will be provided.​

• By joining a workshop you agree to have photographs/videos taken. These may be shared on the website, social media and any other marketing materials in relation to Crafty Nib. They may also be shared by venues or photographers/videographers on-site. During the workshop, I will always ask every participants for their permission to take photographs/videos. If you do not wish for a photograph/video taken, please let me know.

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COPYRIGHT

• All designs, concepts, drafts, pictures, lettering artwork, drawings and videos are the property of Natacha Maillard at Crafty Nib and cannot be used or reproduced in any form without prior written authorisation from Natacha Maillard at Crafty Nib. Pictures taken of work created by Crafty Nib are copyright of Crafty Nib and must not be shared without permission.

• All workbooks and hand outs given by Crafty Nib during a workshop, whether online or in person, is copyrighted and cannot be copied, shared, reproduced nor sold.

• All work created by Crafty Nib is copyrighted and Crafty Nib owns the rights to it. If you would like Crafty Nib to create a piece of work that is intended to be sold, please get in touch to discuss our licensing options.

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